Last verified October 16, 2026. Prices checked October 15, 2026, and I opened the same vendor pages again on October 16, 2026. The rates below still matched. Use those pages when you budget. A number in a blog post goes stale.
If you run a small MSP, the best RMM for a small MSP is the one whose bill matches the book you actually have. Patching, remote control, scripts, alerts, and the invoice all go through it. I have helped shops leave the wrong one. The agents come off. The scripts do not come with them. Spend an afternoon on the pricing model before you spend two weeks in a trial.
This is Atera, Syncro, and NinjaOne for a shop with one to five technicians. The directory listings are Atera, Syncro, and NinjaOne. If Datto RMM is also on the short list, the NinjaOne vs Datto RMM page says it places the public summaries side by side and does not rank either product, and it says to use the vendor sites for current packaging. Who publishes these notes is on the about page.
Per technician or per device
That billing unit is the decision. Features are the second conversation.
Atera and Syncro charge per technician, and both say endpoints are unlimited. Your software bill stays put when you add a client. It moves when you hire, or when you give another person a login. Atera's pricing-model article says anyone who needs the console needs a technician license, whatever their role. Syncro's pricing page says you pay per technician who uses the product, with unlimited managed endpoints on every plan. The price cards on that page also say "per user/per month." The old syncromsp.com/pricing/ address 301s to the Syncro page.
NinjaOne charges per device. Its MSP pricing page says the rate drops as you deploy the agent to more endpoints. For the commercial, non-FedRAMP instance, NinjaOne publishes $3.75 per device per month at 50 or fewer endpoints, and as low as $1.50 at 10,000. The same page says the rate also varies by region and by the products you buy, plus promotions and commitment length. That $3.75 figure is a published boundary, and a quote can land somewhere else.
Which one fits depends on the book you actually have.
- Choose Atera or Syncro if the bill should stay on technician seats. Atera's pricing-model article says a technician can support an unlimited number of devices. Syncro's pricing page says, "You pay per technician who uses Syncro," and, "Managed endpoints are unlimited under every plan."
- Choose Syncro Core if invoicing has to live in the same product and the fleet you will patch is Windows. Syncro's pricing page says, "Estimates, invoicing, payments, and recurring billing automation are included in both the Core and Team plans." The patch line on that page is "Automated Windows Patch Management".
- Choose Atera Growth, not Pro, if a client has Macs. Atera's plan-difference article says the Mac agent is "Not available on Pro" and "Included in the subscription" on Growth and Power.
- Choose NinjaOne if you bill per device and the fleet is still in the published "50 or fewer" band on NinjaOne's MSP pricing page, and you have a line-item quote before you pass 50 endpoints.
A two-person shop with 400 workstations is the case per-technician pricing was built for. Two Syncro Core seats on annual billing are $258 a month at the $129 rate on Syncro's pricing page, at 40 machines or at 400. Two Atera Pro seats are the same $258 if you use the $129 annual rate in Atera's pricing guide, which says "Updated August 19, 2026." Atera's pages disagree with each other on a few lines, so I spell the rates out in the Atera section.
| Endpoints | Two annual seats at the published $129 rate | NinjaOne, commercial non-FedRAMP |
|---|---|---|
| 50 or fewer | $258 a month. That is 2 times $129, from Atera's guide for Pro and from Syncro's page for Core. | $3.75 per device. Fifty devices are $187.50. NinjaOne says the rate increases to "$3.75 USD at 50 or fewer endpoints." |
| 51 to 9,999 | Still $258 a month if the per-technician page you are using says endpoints are unlimited. | Not published. NinjaOne's page does not print the steps between those two figures. |
| 10,000 | Still $258 a month on that same per-technician reading. | "as low as $1.50 USD per month at 10,000 endpoints." That is the published floor, not a flat quote for every module. |
NinjaOne's MSP pricing page says, "This pricing is only applicable to customers on the commercial, non-FedRAMP instance," and that pricing "varies by region and products purchased." Ask the quote to list every module, which device types count, any minimum, the term, and the price after a promotion ends.
Atera
Atera is an RMM and PSA on one per-technician bill. The pricing guide says you pay a fixed rate no matter how many endpoints you manage, and that every plan includes a 30-day trial with no credit card. The MSP pricing page says the trial needs no credit card. Its FAQ says the trial gives access to the Atera Expert plan, which is a different name from the MSP tiers below. Read both pages before you assume the trial is the MSP Pro tier.
The guide's pricing-structure section lists four MSP plans:
- Pro: $129 per technician per month billed annually, or $159 billed monthly
- Growth: $179 annually, or $209 monthly
- Power: $209 annually, or $249 monthly
- Superpower: quoted
A summary table on that same guide lists Pro at $149 a month, which matches neither Pro figure above. I am using the pricing-structure pairs. When I opened the MSP pricing page on October 16, 2026, the dollar amounts were not in the text, so confirm them there before they go into a spreadsheet. The guide's FAQ says the monthly fee for the standard plan ranges from $129 to $209 a month.
Two things on Atera's own site would change my trial plan.
Mac and Linux agents are not a settled "included" line. Atera's plan-difference article says the Mac agent and the Linux agent are not available on Pro, and are included on Growth and Power. The pricing guide's Pro feature list says patch management covers Windows, Mac, and Linux. The MSP pricing page's "all plans include" list names Windows support and does not name Mac or Linux. If the client has Macs, I trial Growth and I watch whether a Mac agent actually installs. I would not buy Pro from the pricing guide's patch bullet.
Network Discovery is extra unless you are on Superpower. Atera's subscription article lists it as an add-on on Pro, Growth, and Power, and included on Superpower. The MSP pricing page sells it as an add-on on all plans. The pricing guide's FAQ also calls Network Discovery a paid add-on. Put it on the quote if you need SNMP and unmanaged devices.
The same plan-difference article gates other things I would test: Pro is limited to two concurrent Splashtop sessions, AnyDesk is not on Pro, file transfer (as opposed to view) starts at Growth, and QuickBooks and Xero integrations start at Growth. Pro does include helpdesk, time tracking, and invoicing, according to the pricing guide's Pro list.
Atera's pricing-model article says AI Copilot is included on every plan at no extra charge as of June 2026. The pricing guide says the same, and says older writeups that still bill Copilot as a paid add-on are describing the previous lineup.
The MSP pricing page says monthly plans can be cancelled at any time, and annual plans at the end of the subscription period. I still read the order form.
Syncro
Syncro is the other per-user RMM and PSA, and the billing module is the part I would trial first if invoices are the mess.
On syncrosecure.com/pricing, checked October 16, 2026:
- Core: $129 per user per month billed annually, or $159 month to month
- Team: $179 annually, or $209 monthly
- 14-day trial, no credit card, and the FAQ says full platform access
Syncro's own example: three technicians on annual Team is $6,444 a year. That is $179 times 3 times 12.
The FAQ "Does Syncro include PSA and billing automation in both plans?" says yes: estimates, invoicing, payments, and recurring billing on Core and Team, with unlimited endpoints. The RMM list describes those endpoints as Windows, Mac, servers, and network devices. It does not name Linux. The patch line they publish is automated Windows patch management, so a Mac fleet or a pile of third-party apps is a trial task, not a claim I will make from the pricing page.
Microsoft 365 security is the tier split, with one messy sentence. The page headline says RMM and PSA are in every plan, and Microsoft 365 security and identity management are in Team. The FAQ "Is multi-tenant M365 management available on both plans?" says no, and lists Entra ID sync, identity actions, license billing, CIS baselines, drift alerts, posture scoring, and branded reports as Team. A different FAQ answer says both plans include "M365 management capabilities." I would treat the direct "no" as the one that matches the headline, and I would make a sales engineer point at the feature in a Core trial tenant before I believed Core included it.
That same difference FAQ says Team adds network discovery, asset warranty tracking, session recording, real-time ticket automation, a live metrics dashboard, and advanced identity governance. The long feature list lower on the page does not badge every row by plan. Read the FAQ, then click the thing during the trial.
There is also a Microsoft 365 cloud backup add-on at $1.90 per user per month, covering Exchange, SharePoint, OneDrive, Teams, and a few more workloads. That is a per-user line on top of a per-technician RMM. Count it if you intended to sell that backup.
The page also disagrees with itself on how long AI features stay free. One line says through January 2027. The AI pricing FAQ says until February 2027. Read the line on the day you sign.
NinjaOne
NinjaOne is the per-device product. Patching and endpoint control are the reason I would trial it. The PSA is newer, and I would not assume it matches Syncro's billing until I ran a real agreement through it.
NinjaOne's MSP pricing page says "hidden fees" will never play a part in the price, and, "Because implementation is so easy and intuitive, we don't need to charge for it." It also says, "Support, meanwhile, is completely free and unlimited." It says partners who have not opted into a promotional commitment can cancel "by giving 60-days notice." On month-to-month billing, the same page says, "On a case-by-case basis. Please contact your account manager for more details." Ask which of those you are being sold. The page also says a discounted rate can come "in exchange for signing a X-month commitment." That is a different contract from the month-to-month line.
NinjaOne's PSA page says that since general availability in Q1 2026, the PSA has included billing, ticketing, documentation, and IT asset management, built into the RMM. The FAQ says QuickBooks Online is the integration, QuickBooks Desktop is not supported, and CSV export covers other accounting tools. It also says the PSA has worked without QuickBooks Online since version 11.0. For more complicated contracts, that page says larger MSPs often pair the RMM with HaloPSA. If your agreements have block time, minimums, and after-hours rates, run one of those through NinjaOne PSA before you retire the PSA you already trust. If the PSA misbehaves, use NinjaOne's support.
The pricing page is explicit that the published range is for the commercial, non-FedRAMP instance. If you are quoting a government tenant, that $1.50 to $3.75 range is the wrong table.
Side by side
| Atera | Syncro | NinjaOne | |
|---|---|---|---|
| Unit | Per technician | Per technician (the price card also says per user) | Per device |
| Endpoints | Unlimited, per Atera | Unlimited on Core and Team | Each deployed agent billed |
| PSA | In the product, including invoicing on Pro | Core and Team, per Syncro's FAQ | Native PSA, general availability in Q1 2026; confirm the quote |
| Published rate I used | Pro $129/tech/month annual, from Atera's guide | Core $129, Team $179, annual | $3.75 at 50 or fewer, down to $1.50 at 10,000 |
| Prices checked | October 16, 2026 | October 16, 2026 | October 16, 2026 |
| Page to recheck | MSP pricing and the pricing guide | Syncro pricing | NinjaOne MSP pricing |
How I run the trial
I write five jobs down before I install anything: patch Windows and reboot without a pile of angry tickets, remote in while the client is on the phone, push one script to a group of machines, get a disk or backup alert I would actually act on, and turn the time into an invoice line. Anything I will not touch this month does not get a vote.
I put the agent on 10 or 15 machines at a client who will tolerate it. A lab VM misses the antivirus conflict and the laptop that checks in on Tuesdays. I leave default monitors on for a week and count the alerts I would work. I open one vendor ticket during the trial. The Tuesday reply is the Friday reply. If the product breaks, that ticket goes to the vendor, not to a blog post.
I also ask how devices, scripts, tickets, and invoices export. NinjaOne's 60-day notice goes in that note. Atera's monthly and annual cancellation lines, from the MSP pricing page, go in the same note.
What I would trial first
Lots of endpoints, few techs, and you want one bill: start with Atera or Syncro. If the fleet is mostly Windows and you live in invoicing, Syncro Core is the published $129 seat. If you have Macs, Atera's plan-difference article says Pro will not give you a Mac agent, so price Growth at $179 annual or prove me wrong in the trial.
The books are the broken part: trial Syncro, and rebuild the ugly agreement, the one with prepaid hours and credits.
Patching is the broken part, or you bill per device and the fleet is still small: trial NinjaOne, get the line-item quote, and compare it with two Core seats at your endpoint count.
Run two trials on the same machines. Two weeks is enough to see a failed patch ring and a useless alert. It is not enough to migrate the company.
Score the short list on paper
I keep a one-page score sheet for RMM, PSA, documentation, backup, and security before I sign anything. The fillable version is the MSP stack evaluation checklist, listed at $49 on the digital products page.
The tool directory has the rest of the stack. If a price above has moved, the vendor page is the one I would pay from.
How a paid PDF is delivered is on the site FAQ.
Works Cited
"About." ITOps Desk, itopsdesk.org/about. Accessed 16 Oct. 2026.
"Atera for MSPs plans and pricing - just pay per technician!" Atera, www.atera.com/msp-pricing/. Accessed 16 Oct. 2026.
"Atera subscription information." Atera Support, support.atera.com/hc/en-us/articles/360017051719-Atera-subscription-information. Accessed 16 Oct. 2026.
Atera Team. "The Ultimate Guide to MSP Pricing: Strategies for Growth and Profitability." Atera, 19 Aug. 2026, www.atera.com/blog/pricing-guide-for-msps/. Accessed 16 Oct. 2026.
"Difference between the MSP and IT Department products." Atera Support, support.atera.com/hc/en-us/articles/6126425949340-Difference-between-the-MSP-and-IT-Department-products. Accessed 16 Oct. 2026.
"Digital products." ITOps Desk, itopsdesk.org/products. Accessed 16 Oct. 2026.
"FAQ." ITOps Desk, itopsdesk.org/faq. Accessed 16 Oct. 2026.
"NinjaOne Pricing for MSPs." NinjaOne, www.ninjaone.com/msp/pricing/. Accessed 16 Oct. 2026.
"NinjaOne vs Datto RMM." ITOps Desk, itopsdesk.org/compare/ninjaone-vs-datto-rmm. Accessed 16 Oct. 2026.
"PSA Software for MSPs." NinjaOne, www.ninjaone.com/msp/psa/. Accessed 16 Oct. 2026.
"RMM and PSA Pricing for MSPs." Syncro, syncrosecure.com/pricing/. Accessed 16 Oct. 2026.
"What is your pricing model?" Atera Support, support.atera.com/hc/en-us/articles/209358127-What-is-your-pricing-model. Accessed 16 Oct. 2026.